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Total Mums Basket Price : Rs You save : Rs

Mums BasketMums Basket

Minimum order of 400
About Usabout us

The human nature itself is to question when they see a new thing. So we are sure that you have got some questions too. Read below to know whether we have answered questions running in your mind and if you still have some questions feel free to connect with the Customer Support Team. General Doubts:

1. Why should I shop from MumsBasket?

MumsBasket is the shortcut to supermarket where you get all the products which you buy at supermarket or kirana store right at your doorstep for free. Not only that you save yourself from the hassles of traffic, parking problems, carrying bags, standing in queues and much more! Now move on from these hassles and get time for other things in life. We will do the groceries for you.

2. How do I shop?

Buying on MumsBasket is one of the easiest things to do. Step 1 - First you have to add the products to your basket which you want to buy. Step 2 - Login or Signup to MumsBasket. Step 3 - Proceed to checkout. Step 4 – Choose a delivery slot which is suitable to you. That’s it. This is all you need to do. Simple isn’t it?

3. What kind of products do you deliver?

We have a whole range of products which includes Vegetables and Fruits, Grocery and Staples, Dairy products, Beverages, Packaged Foods, Condiments and Confectionery, Personal Care, Baby Care, Household Necessities, Organic Food, Frozen Food and even International Merchandise.

4. Is there any minimum order amount?

Yes, one has to purchase a minimum amount of Rs.400 to get free delivery at home.

5. What is the payment method?

We have only Cash on Delivery (COD) method for payment. Other forms of payment method will be incorporated soon.

6. Will I be informed if there is unavailability of any product?

Yes. If there is any unavailability of a product due to unavoidable circumstances our Customer Support Team will contact and inform you. You can choose to replace or cancel that product.

About Delivery:

1. Which areas do you deliver?

We deliver in the entire West Ahmedabad and certain sections of East Ahmedabad. For East Ahmedabad there is a delivery charge of Rs.30. Please kindly check your eligibility of your area from our “Delivery Slot” tab on our home page. If your area is not listed please contact us at

2. When will my order be delivered?

MumsBasket gives you the option to choose from the delivery slots from 8.00am to midnight. Your order will be delivered at the timeslot chosen by you. Following are the slots: 7.30AM - 9.30 AM 9.30AM - 12.00PM 3.00PM - 6.00PM 6.00PM - 9.00PM 9.00PM – 12.00PM

4. Can I change the delivery slot?

Yes you can change the delivery slot by contacting our Customer Support Team. But if your order has been dispatched by that time you will be charged Rs.20.

5. What if I am not available when you deliver?

If you are not available when we come to deliver you can re-schedule your order. To re-schedule your order you would have to contact our Customer Support Team and you will be charged Rs.30 for the same.

6. What if you are late?

We try our very best to deliver your order at said timeslot. If due to any unavoidable circumstance we get late, our Customer Support Team will get in contact with you and will inform you.

Cancellation and Return:

1. Can I cancel my order?

Yes you cancel your order before the order has been dispatched. Once it has been dispatched you cannot cancel your order.

2. Can I cancel any specific product from my order?

Yes you can cancel any specific product from your order but before the order has been dispatched.

2. What if I am not happy with any product and want to return?

We try our best to serve you with the products of highest quality. But if you are unsatisfied with the quality of product we have “No Questions Asked” return policy. Any product can be returned within 1 day from the purchase.

Mums Money:
1. What is Mums Money?

You all love to save your hard earned money and we also love to save your money. Mums Money is the reward points which you get on your every purchase. You can redeem them in your next order.

2. What is the value of Mums Money?

1 Mums Money is same as 1Re. For example, if you have a total bill amount of Rest 1000 and you have 50 Mums Money with you and you use them. A total of 50Rs would be reduced from your total bill and you would have to pay only Rs950. Great isn’t it!

3. How is the Mums Money calculated?

We give 1% of your purchase money as Mums Money to you. Which means that you always save 1% on your every purchase.